Return

1. Each of our garments is specifically crafted on a made-to-order basis, guaranteeing a personalized touch to your purchase. Once an order is placed, we are unable to accommodate exchanges or returns.
2. If you encounter any defects with your outfit, please reach out to us within 3 days from the date of delivery via email at labelnobo@gmail.com.
3.  Please note that we do not accept returns solely for color exchanges. We advise customers to carefully consider their color choices before finalizing their orders.

RETURN OF SENSITIVE/FRAGILE ITEMS: 

For sensitive and fragile fabrics like jacquards,nets but not limited to these, NOBO reserves the exclusive right to accept or decline them upon inspection. These items are susceptible to damage if poorly repacked. NOBO cannot be held responsible for any transit-related damage in such cases. However, for items that meet our quality control standards, we offer either an exchange or store credit, as determined by the NOBO team.

Refund

1. We do not offer refunds for purchases made through our website. If the desired product has a defect and is unavailable for exchange, we provide store credits equivalent to the purchase amount.
2. Regarding store credits, Team Nobo will promptly contact customers via phone or email to provide detailed information. These store credits can then be utilized for future purchases on our platform. Thank you for your understanding and continued support. Please note that the Store credits have a validity period of three months starting from the day they are added to your account.